Skip to content

TESS Training

Welcome to TESS Training! Here you can find resources to help you get started with TESS, or become a TESS expert!

  • Use the TESS Training menu to find the section you need.
  • Use the Table of Contents to navigate through a training section.
  • Use the Search box to look for a specific topic.

Need more?

  • Find live and recorded training sessions under the Webinars menu.
  • Read commonly asked questions in the Common Questions section.

Getting Started

There are several training options available to help you get started with TESS and to make the best use of the system.


This site contains sections that provide documentation and training on different areas of the system. Each of these sections contains a short video (usually less than 5 minutes) and step by step instructions with images.

  • Use the menus to go to specific sections
  • Use the Next and Previous buttons to navigate through all sections
  • Use the Search button to look for a specific topic

TESS User Group

Join the TESS community on Facebook! Here you will get answers from the TESS team and from other agents and owners.

Click here to join

Live Training

We hold weekly live training sessions on several different topics.

Click here or select Live Training from the menu

Recorded Webinars

We record some of our webinars for those who cannot catch them live or want a refresher.

Click here or select Recordings from the menu


Need more help? Submit a ticket in the built in Help Desk system or email

Group Training

If you would like to schedule custom training for your agency please email We are always happy to hold dedicated sessions for groups of any size.